Privacy Policy
Effective Date: 10/20/25
Last Updated: 10/20/25
Introduction
Peak Capacity ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and use our services, including purchasing books, accessing online courses, and participating in consulting or mastermind programs.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you:
Create an account for online course access
Make a purchase (books, courses, consulting services)
Subscribe to our newsletter or marketing communications
Fill out contact forms or request information
Participate in masterminds or consulting programs
Communicate with us via email, phone, or other channels
This information may include:
Name
Email address
Mailing address
Phone number
Payment information (processed securely through our payment processor)
Professional information (company name, role, industry)
Any other information you choose to provide
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website
Date and time of visit
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Process transactions and deliver products and services you purchase
Provide access to online courses and learning materials
Manage your account and verify your identity
Send transactional communications (order confirmations, course access, receipts)
Provide customer support and respond to your inquiries
Send marketing communications about our products, services, and programs (with your consent)
Improve our website and services through analytics
Detect and prevent fraud or unauthorized activity
Comply with legal obligations
Third-Party Services
We use the following third-party service providers who may collect and process your information:
Google Analytics: For website analytics and understanding user behavior
HighLevel: For customer relationship management, email marketing, and communications
Stripe: For secure payment processing (Stripe maintains its own privacy policy)
These third parties have their own privacy policies and are responsible for their data practices. We encourage you to review their privacy policies.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:
Remember your preferences and settings
Understand how you use our website
Improve website functionality
Deliver relevant content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications at any time
Data portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at [Insert Contact Email].
Marketing Communications
If you have opted in to receive marketing emails, you may opt out at any time by:
Clicking the "unsubscribe" link in any marketing email
Contacting us directly at [Insert Contact Email]
Updating your preferences in your account settings
Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your purchases or account.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Peak Capacity